Feeling alone?
Overwhelmed in your new home?
Lack of a social network abroad? Do you feel alone or
overwhelmed in your new home?
Is the lack of a social network abroad
taking a toll on you?

We’ve got you covered.

Online counselling at Instahelp

professional, anytime and anywhere

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guaranteed data protection
certified psychologists
scientifically proven

Instahelp is your daily companion and offers professional counselling
for your day-to-day wellbeing.

We have a sympathetic ear for your concern. Together with your psychologist you will find solutions to improve your mental fitness. Sometimes it only takes a single conversation to make you feel better.
Our experts advise you on a variety of topics:

Thriving abroad

  • finding your new identity
  • lack of social support
  • time management
  • financial dependency
  • feeling overwhelmed

Mental strength

  • motivation
  • self-confidence
  • resilience
  • target setting
  • prioritising tasks

Family and relationship

  • relationship
  • parenting
  • patchwork
  • marriage
  • desire to have children

Find your expert

Do you need help choosing a counsellor?

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Workplace Health Promotion

Mag. Elisabeth Poisinger

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Workplace Health Promotion

Mag. Christine Stöger-Knes, MSc.

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Workplace Health Promotion

Mag. Dr. Annette Wallisch-Tomasch

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Johannes Lanzinger, MSc.

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Mag. Laura Stoiber

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Instahelp guarantees the highest quality and safety standards

  • latest knowledge of psychology
  • hand-picked experts
  • data protection through end-to-end encryption
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More than 30,000 people trust Instahelp

„Very good help – focussed and to-the-point. Exactly what I needed at that moment. Fast, efficient and sensitive. Many thanks.“

Instahelp user

„Through her positive words and advice, my psychologist made it easier for me to reach a decision I should have made a long time ago […]. Thanks for that.“

Instahelp user

„The speed was really impressive. Very friendly and understanding. Many thanks.“

Instahelp user

Now it’s your turn to have a positive experience with Instahelp.

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How does Instahelp work?

Anmeldung

Registration

Tell us about yourself and your specific situation.

Expertenauswahl

Select your expert

Based on your individual concern we will find the best expert
for your counselling.

Individuelle Beratung

Individual counselling

Your expert will be available 40 minutes a week offering
personalised guidance.

Element 9

Success

Together with your psychologist you will find solutions for your issue.

We fit in with your everyday life. Anytime and anywhere.

Text chat, audio or video call allow you to take your counselling with you wherever you go.

text

audio

video

That’s why Instahelp is different.

We asked our users what they liked best about Instahelp.

I stay completely anonymous and I don’t have to provide personal data.
90%
I get very fast and helpful responses.
89%
I can use Instahelp conveniently from home.
82%

We put special emphasis on anonymity, safety and data protection.

Frequently asked questions

What happens with my personal data?
We don’t receive any personal data from you, so we can’t pass along any personal data. The email address that you provide on registration only serves for the login and to inform you when you received new messages from your expert. Your email address not visible to your psychologist.
What guarantee is there that nobody can read my messages?
Your messages are encrypted and located in our database. Only you and your psychologist have a virtual key to access your messages. Third parties can’t read any of the messages. Moreover, all our psychologists are subject to an obligation of confidentiality.
Who are the experts?
All our experts are experienced clinical or health psychologists and leading experts in their field. Since every psychologist focuses on certain specialist areas, we will select the right psychologist for you and your concern at the beginning of your counselling.
Can I change my expert?
At the beginning of your counselling we will find a psychologist who specialises in your area of concern. In the event that you’re not happy with your psychologist during the counselling, you have of course the possibility to switch to another psychologist. In order to do so, you will find the option in the settings under “Payments”. If you have any problems, just contact the Instahelp team and we will take care of it: support@instahelp.me
On which devices can I use Instahelp?
You can use Instahelp via apps on your smartphone, your tablet and your computer as well as on all common browsers (Chrome, Firefox, Safari). This way you can chat with your psychologist conveniently from home at any time.
How long does the counselling last?
The duration and therefore also the end of your counselling depends entirely on you and your concern. Most people feel significant progress after only a few weeks. Of course you can end the counselling anytime.