# Effectiveness

[View the interactive version](https://instahelp.me/en/effectiveness/)

## The science behind Instahelp

Instahelp places the highest priority on [high-quality online therapy and psychological counselling](https://instahelp.me/en.md) based 
on effective methods of cognitive behavioral therapy.

## Online therapy and psychological counselling at Instahelp are effective

The following data is based on information provided by Instahelp users. The first survey was conducted after three counselling sessions, and the second after six.

**83.2**
report positive changes in their lives after three weeks of Instahelp counselling.

**94.1**
feel comfortable, valued, and understood thanks to our matching process in counselling.

**95.7**
see their psychologist at Instahelp as a source of expert support.

[Get started now](https://web.instahelp.me/#onboard)

## Our standard for the highest quality of counselling

Mental health is a sensitive topic. That's why Instahelp works only with the best.

- **Quality you can count on**: All psychologists at Instahelp combine in-depth training, several years of professional experience, and expertise in their respective counselling areas. Ongoing professional development and supervision ensure that your online therapy and psychological counselling always remain at the highest level and are based on the latest scientific research.
- **The right expert for you**: Our smart matching algorithm finds the perfect match for you in a matter of seconds. Science also shows that when there’s chemistry, progress happens faster and lasts longer.
- **Strong scientific partners**: For our research in the field of e-mental health, we work closely with partners such as the Fraunhofer Institute, Sigmund Freud PrivatUniversität in Vienna, and our scientific advisory board.
## The effectiveness of online interventions has been confirmed on numerous occasions

Several studies confirm that people who seek psychological support online benefit just as much as those who seek traditional in-person counselling or therapy.

**The Therapeutic Relationship in E-Therapy for Mental Health: A Systematic Review**
Icahn School of Medicine at Mount Sinai
"The effectiveness of psychological counseling is not determined by the setting (offline or online), but rather by the client's willingness to change and the relationship between the client and the psychologist."

**Live video psychotherapy versus in-person psychotherapy: A meta-analysis of efficacy [...]**
The University of Texas at San Antonio
"Decades of research show that online psychological treatments are at least as effective as in-person therapy."

**Online therapy is here to stay**
American Psychological Association
"Online psychological and psychotherapeutic treatments are an essential complement to modern health care."

**Prevention and Screening: Men's Health**
Federal Ministry of Health
"Because the barrier to using online therapy is lower, people who otherwise would not seek help can find support—and, relatively speaking, this includes more men as well."

## How online therapy & psychological counselling can reach their full potential

[Get started now](https://web.instahelp.me/#onboard)

- **Your frame, your choice**: Whether it's a video call, a phone call, or a text chat: You choose whatever feels right for you. It's precisely this low-barrier, anonymous approach that creates the setting in which you can open up.
- **Every step counts**: You don't have to wait until things get "bad enough"– no problem is too small for us. Whether it's relationships, stress, or self-esteem, we take a preventive approach so that small issues don't turn into big ones.
- **Your participation makes a difference**: Cognitive behavioral therapy is one of the most thoroughly researched methods and is particularly effective, for example, in treating depression or anxiety – even online. It specifically replaces destructive thought patterns with healthy ones. You are a key part of this process: the more actively and openly you participate, the more successful the positive change will be. Your psychologist will guide you every step of the way.
- **Stay safe on your journey**: Your well-being is our top priority. In acute crises, Instahelp cannot provide immediate assistance – please contact one of the emergency hotlines. If your condition changes drastically during the session, your psychologist will discuss the next steps with you.
[Get started now](https://web.instahelp.me/#onboard)

## What customers say about Instahelp

> I have always had doubts about Psychologist, maybe because of my childhood experience. However, after reading the reviews about Mortatha I decided to try it out. So far after three sessions I can say he is good. He nails it. He listens to you carefully, makes notes, and provides feedback about your problems in a professional, serious, but friendly way. His comments might be hard to accept and digest . After every session he really makes me think (and sometimes cry) about my patterns and how I can change them. I recommend him without hesitation.
— [Mortatha Al Khafage](https://instahelp.me/en/online-psychologists/676763721-mortatha-al-khafage/) · 5/5

> Havin Mara-Lena there to support me is literally one of the best things I could have imagine for a difficult time like I've been and am going through. 
> 
> Highly(!) appreciated! Thank you so much.
— [Mara-Lena Cibis](https://instahelp.me/en/online-psychologists/1061285343-mara-lena-cibis/) · 5/5

> When I began counseling, I was deeply depressed and struggled to function. Dr. Marianna quickly identified the root of my issues. Within two sessions, we pinpointed the steps I needed to take to recover and discovered both the cause of and solution to my problems.
> 
> She helped me implement a plan to address my difficulties, and with her guidance, I overcame my depression much sooner than I anticipated. I'm certain I wouldn't have succeeded without her support.
— [Dr. Marianna de Almeida](https://instahelp.me/en/online-psychologists/1039355792-dr-marianna-de-almeida/) · 5/5

_An Alliance for Mental Health_
## Scientific and university partners

In the areas of quality management, concept development, and research.

## Are you interested in a research collaboration with Instahelp?

Our research focuses on the effectiveness of [online therapy and psychological counselling,](https://instahelp.me/en.md) as well as the unique aspects of communication technologies in a therapeutic setting. Interested in a research partnership? Feel free to share details about your project with us, and we’ll get in touch with you.

[Request a collaboration](mailto:psy@instahelp.me)