{"id":36278,"date":"2026-03-12T08:58:31","date_gmt":"2026-03-12T07:58:31","guid":{"rendered":"https:\/\/instahelp.me\/?page_id=36278"},"modified":"2026-03-12T08:58:31","modified_gmt":"2026-03-12T07:58:31","slug":"members","status":"publish","type":"page","link":"https:\/\/instahelp.me\/en\/members\/","title":{"rendered":"Members"},"content":{"rendered":"<style>\r\n\t\/* Hero *\/\r\n\t.family-hero {\r\n\t\tposition: relative;\r\n\t\tbackground-image: url(\/wp-content\/uploads\/2024\/12\/bg_hero_how_it_works@2x.png);\r\n\t\tbackground-repeat: no-repeat;\r\n\t\tbackground-size: cover;\r\n\t\tmargin: auto;\r\n\t}\r\n\t.rounded-corner {\r\n\t\tborder-radius: 12px;\r\n\t}\r\n\t\r\n\t\/* Vorteile Grid *\/\r\n\t.vorteile-grid {\r\n\t\tdisplay: grid;\r\n\t\tgrid-template-columns: 1fr 1fr;\r\n\t\tgap: 30px;\r\n\t}\r\n\t.vorteile-item {\r\n\t\tdisplay: flex;\r\n\t\talign-items: flex-start;\r\n\t\tgap: 20px;\r\n\t}\r\n\t.vorteile-icon {\r\n\t\tmin-width: 50px;\r\n\t}\r\n\r\n\t\/* Green Underline *\/\r\n\t.green-underline {\r\n\t\tbackground-image: -webkit-gradient(linear, left top, left bottom, color-stop(50%, transparent), color-stop(50%, #DFEFE2));\r\n\t\tbackground-image: linear-gradient(to bottom, transparent 50%, #DFEFE2 50%);\r\n\t\tbackground-repeat: repeat-x;\r\n\t\tbackground-size: 20px 1em;\r\n\t\tbackground-position: 0 80%;\r\n\t}\r\n\r\n\t\/* Ablauf Steps *\/\r\n\t.ablauf-list {\r\n\t\tdisplay: flex;\r\n\t\tflex-direction: column;\r\n\t\tgap: 40px;\r\n\t}\r\n\t.ablauf-item {\r\n\t\tdisplay: flex;\r\n\t\tflex-direction: row;\r\n\t\talign-items: flex-start;\r\n\t\tgap: 20px;\r\n\t}\r\n\t.ablauf-icon {\r\n\t\tmin-width: 50px;\r\n\t}\r\n\r\n\t\/* Zielgruppen Cards *\/\r\n\t.zielgruppen-grid {\r\n\t\tdisplay: grid;\r\n\t\tgrid-template-columns: repeat(3, 1fr);\r\n\t\tgap: 30px;\r\n\t}\r\n\t.zielgruppen-card {\r\n\t\tborder-radius: 16px;\r\n\t\tbackground: #FFF;\r\n\t\tbox-shadow: 0px 4px 40px 0px rgba(0, 0, 0, 0.05);\r\n\t\tpadding: 20px;\r\n\t\ttext-align: center;\r\n\t\tdisplay: flex;\r\n\t\tflex-direction: column;\r\n\t\talign-items: center;\r\n\t}\r\n\t.zielgruppen-card img {\r\n\t\tmargin-bottom: 20px;\r\n\t\tborder-radius: 6px;\r\n\t}\r\n\r\n\t\/* Beratung 3-col *\/\r\n\t.beratung-wrap {\r\n\t\tdisplay: flex;\r\n\t\tgap: 30px;\r\n\t}\r\n\t.beratung-item {\r\n\t\tdisplay: flex;\r\n\t\talign-items: start;\r\n\t\tgap: 20px;\r\n\t\tflex: 1 1 0;\r\n\t}\r\n\t.beratung-icon {\r\n\t\tmax-width: 50px;\r\n\t}\r\n\r\n\t\/* FAQ Accordion *\/\r\n\t.faq-item {\r\n\t\tborder-bottom: 1px solid rgba(0, 0, 0, 0.1);\r\n\t}\r\n\t.faq-question {\r\n\t\tdisplay: flex;\r\n\t\tjustify-content: space-between;\r\n\t\talign-items: center;\r\n\t\tpadding: 20px 0;\r\n\t\tcursor: pointer;\r\n\t\tuser-select: none;\r\n\t}\r\n\t.faq-question h3 {\r\n\t\tmargin: 0;\r\n\t\tpadding-right: 20px;\r\n\t}\r\n\t.faq-toggle {\r\n\t\tmin-width: 30px;\r\n\t\theight: 30px;\r\n\t\tdisplay: flex;\r\n\t\talign-items: center;\r\n\t\tjustify-content: center;\r\n\t\tfont-size: 24px;\r\n\t\tcolor: #458250;\r\n\t\ttransition: transform 0.3s ease;\r\n\t}\r\n\t.faq-item.active .faq-toggle {\r\n\t\ttransform: rotate(45deg);\r\n\t}\r\n\t.faq-answer {\r\n\t\tmax-height: 0;\r\n\t\toverflow: hidden;\r\n\t\ttransition: max-height 0.4s ease, padding 0.3s ease;\r\n\t}\r\n\t.faq-item.active .faq-answer {\r\n\t\tmax-height: 600px;\r\n\t}\r\n\t.faq-answer-inner {\r\n\t\tpadding-bottom: 20px;\r\n\t}\r\n\r\n\t\/* Verweis Cards *\/\r\n\t.verweis-grid {\r\n\t\tdisplay: grid;\r\n\t\tgrid-template-columns: 1fr 1fr;\r\n\t\tgap: 30px;\r\n\t}\r\n\t.verweis-card {\r\n\t\tborder-radius: 16px;\r\n\t\tbackground: #FFF;\r\n\t\tbox-shadow: 0px 4px 40px 0px rgba(0, 0, 0, 0.05);\r\n\t\tpadding: 30px;\r\n\t}\r\n\r\n\t\/* CTA Dropdown *\/\r\n\t.cta-dropdown {\r\n\t\tposition: relative;\r\n\t\tdisplay: inline-block;\r\n\t}\r\n\t.cta-dropdown-menu {\r\n\t\tdisplay: none;\r\n\t\tposition: absolute;\r\n\t\tleft: 0;\r\n\t\ttop: calc(100% + 8px);\r\n\t\tbackground: #FFF;\r\n\t\tborder-radius: 12px;\r\n\t\tbox-shadow: 0px 4px 24px rgba(0, 0, 0, 0.12);\r\n\t\tmin-width: 240px;\r\n\t\tz-index: 100;\r\n\t\toverflow: hidden;\r\n\t}\r\n\t.cta-dropdown.open .cta-dropdown-menu {\r\n\t\tdisplay: block;\r\n\t}\r\n\t.cta-dropdown-menu a {\r\n\t\tdisplay: block;\r\n\t\tpadding: 16px 20px;\r\n\t\tcolor: #323834;\r\n\t\ttext-decoration: none;\r\n\t\tfont-size: 18px;\r\n\t\tfont-weight: 700;\r\n\t\ttransition: background 0.2s ease;\r\n\t}\r\n\t.cta-dropdown-menu a:hover {\r\n\t\tbackground: rgba(126, 188, 137, 0.11);\r\n\t\tcolor: #458250;\r\n\t}\r\n\t.cta-dropdown-menu a + a {\r\n\t\tborder-top: 1px solid rgba(0, 0, 0, 0.08);\r\n\t}\r\n\r\n\t\/* Responsive *\/\r\n\t@media screen and (max-width: 768px) {\r\n\t\t.vorteile-grid {\r\n\t\t\tgrid-template-columns: 1fr;\r\n\t\t\tgap: 20px;\r\n\t\t}\r\n\t\t.vorteile-item {\r\n\t\t\tgap: 15px;\r\n\t\t}\r\n\t\t.vorteile-icon {\r\n\t\t\tmin-width: 35px;\r\n\t\t}\r\n\t\t.ablauf-item {\r\n\t\t\tgap: 15px;\r\n\t\t}\r\n\t\t.ablauf-icon {\r\n\t\t\tmin-width: 35px;\r\n\t\t}\r\n\t\t.zielgruppen-grid {\r\n\t\t\tgrid-template-columns: 1fr;\r\n\t\t\tgap: 20px;\r\n\t\t}\r\n\t\t.beratung-wrap {\r\n\t\t\tflex-direction: column;\r\n\t\t\tgap: 20px;\r\n\t\t}\r\n\t\t.beratung-icon {\r\n\t\t\tmin-width: 35px;\r\n\t\t}\r\n\t\t.verweis-grid {\r\n\t\t\tgrid-template-columns: 1fr;\r\n\t\t\tgap: 20px;\r\n\t\t}\r\n\t}\r\n<\/style>\r\n\r\n\r\n<!-- HERO -->\r\n<section class=\"family-hero\">\r\n\t<div class=\"grid-container\">\r\n\t\t<div class=\"grid-55\">\r\n\t\t\t<hr class=\"divider bottom-100 m-bottom-10\" \/>\r\n\t\t\t<hr class=\"divider bottom-6 m-bottom-10\" \/>\r\n\t\t\t<h1 class=\"bold f40 m-f28 small-line-height bottom-20 top-20 m-bottom-10\">\r\n\t\t\t\tStrengthening mental well-being together.\r\n\t\t\t\t<span class=\"green-underline bold\">Simply organised.<\/span>\r\n\t\t\t<\/h1>\r\n\t\t\t<p class=\"f24 m-f18 bottom-30 m-bottom-10\">\r\n\t\t\t\tEnable your family, club or NGO to access <br class=\"hide-on-mobile\">\r\n\t\t\t\tprofessional psychological online counselling <br class=\"hide-on-mobile\">\r\n\t\t\t\twith Instahelp. Manage your budget centrally <br class=\"hide-on-mobile\">\r\n\t\t\t\tthrough your personal dashboard while ensuring <br class=\"hide-on-mobile\">\r\n\t\t\t\tfull confidentiality through anonymised data.\r\n\t\t\t<\/p>\r\n\t\t\t<div class=\"cta-dropdown\">\r\n\t\t\t\t<button type=\"button\" class=\"btn btn-green bold f18 cta-dropdown-trigger\">\r\n\t\t\t\t\tCreate account \u25be\r\n\t\t\t\t<\/button>\r\n\t\t\t\t<div class=\"cta-dropdown-menu\">\r\n\t\t\t\t\t<a href=\"https:\/\/web.instahelp.me\/#s:+\/family\" target=\"_blank\" rel=\"noopener\">Family<\/a>\r\n\t\t\t\t\t<a href=\"https:\/\/web.instahelp.me\/#s:+\/society\" target=\"_blank\" rel=\"noopener\">Organisation<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<hr class=\"divider bottom-100 m-bottom-5\" \/>\r\n\t\t<\/div>\r\n\t\t<div class=\"grid-45\">\r\n\t\t\t<div class=\"mockup-form-wrap\">\r\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/instahelp.me\/wp-content\/uploads\/2026\/02\/family-hero-bg-2.jpg\" srcset=\"\/wp-content\/uploads\/2026\/02\/family-hero-bg-2.jpg 1x, \/wp-content\/uploads\/2026\/02\/family-hero-bg-2@2x.jpg 2x\" alt=\"Happy group \u2013 family or club using Instahelp\" class=\"rounded-corner top-50 m-top-20\"\/>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\r\n\r\n\r\n<!-- VORTEILE -->\r\n<section>\r\n\t<div class=\"grid-container\">\r\n\t\t<hr class=\"divider bottom-100 m-bottom-20\" \/>\r\n\t\t<div class=\"grid-80 prefix-10 suffix-10\">\r\n\t\t\t<h2 class=\"bold f38 m-f24 small-line-height bottom-50 m-bottom-30 text-center\">\r\n\t\t\t\tYour benefits with <span class=\"green-underline bold\">Instahelp for Groups<\/span>\r\n\t\t\t<\/h2>\r\n\t\t\t<div class=\"vorteile-grid\">\r\n\t\t\t\t<!-- Vorteil 1 -->\r\n\t\t\t\t<div class=\"vorteile-item\">\r\n\t\t\t\t\t<div class=\"vorteile-icon\">\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/icon_central.svg\" alt=\"Centralised management\" \/>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div>\r\n\t\t\t\t\t\t<h3 class=\"bold f22 m-f20 bottom-10\">Centralised management<\/h3>\r\n\t\t\t\t\t\t<p class=\"f18 m-f16\">\r\n\t\t\t\t\t\t\tPurchase counselling units for your entire family or organisation with one account.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<!-- Vorteil 2 -->\r\n\t\t\t\t<div class=\"vorteile-item\">\r\n\t\t\t\t\t<div class=\"vorteile-icon\">\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/12\/icon_secure.svg\" alt=\"Confidential and secure\" \/>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div>\r\n\t\t\t\t\t\t<h3 class=\"bold f22 m-f20 bottom-10\">Confidential &amp; secure<\/h3>\r\n\t\t\t\t\t\t<p class=\"f18 m-f16\">\r\n\t\t\t\t\t\t\tMembers access counselling privately. You can view usage in anonymised form, never personal content.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<!-- Vorteil 3 -->\r\n\t\t\t\t<div class=\"vorteile-item\">\r\n\t\t\t\t\t<div class=\"vorteile-icon\">\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/icon_cash.svg\" alt=\"Fair pricing\" \/>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div>\r\n\t\t\t\t\t\t<h3 class=\"bold f22 m-f20 bottom-10\">Fair pricing<\/h3>\r\n\t\t\t\t\t\t<p class=\"f18 m-f16\">\r\n\t\t\t\t\t\t\tNo base fees, no fixed costs. You only pay for the counselling units you provide.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<!-- Vorteil 4 -->\r\n\t\t\t\t<div class=\"vorteile-item\">\r\n\t\t\t\t\t<div class=\"vorteile-icon\">\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/12\/icon_individual.svg\" alt=\"Full flexibility\" \/>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div>\r\n\t\t\t\t\t\t<h3 class=\"bold f22 m-f20 bottom-10\">Full flexibility<\/h3>\r\n\t\t\t\t\t\t<p class=\"f18 m-f16\">\r\n\t\t\t\t\t\t\tTop up units manually or use automatic reloading based on your needs.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t<hr class=\"divider bottom-100 m-bottom-20\" \/>\r\n\t<\/div>\r\n<\/section>\r\n\r\n\r\n<!-- SO FUNKTIONIERT'S -->\r\n<section class=\"light-green-background\" id=\"so-funktionierts\">\r\n\t<div class=\"grid-container\">\r\n\t\t<hr class=\"divider bottom-100 m-bottom-20\" \/>\r\n\t\t<div class=\"grid-50\">\r\n\t\t\t<img decoding=\"async\" src=\"https:\/\/instahelp.me\/wp-content\/uploads\/2026\/02\/instahelp-chat-call-mockup_EN.png\" alt=\"Two smartphones showing online counselling: a video call with two people and a chat\" srcset=\"\/wp-content\/uploads\/2026\/02\/instahelp-chat-call-mockup_EN.png 1x, \/wp-content\/uploads\/2026\/02\/instahelp-chat-call-mockup_EN@2x.png 2x\" class=\"top-80 m-top-5\" \/>\r\n\t\t<\/div>\r\n\t\t<div class=\"grid-50\">\r\n\t\t\t<h2 class=\"bold f38 m-f24 small-line-height bottom-50 m-bottom-30 m-text-center\">\r\n\t\t\t\t<span class=\"green-underline bold\">How it works<\/span> \u2013 <br class=\"hide-on-mobile\">\r\n\t\t\t\tin 3 simple steps\r\n\t\t\t<\/h2>\r\n\t\t\t<div class=\"ablauf-list\">\r\n\t\t\t\t<!-- Schritt 1 -->\r\n\t\t\t\t<div class=\"ablauf-item\">\r\n\t\t\t\t\t<div class=\"ablauf-icon\">\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/12\/icon_step_1.svg\" alt=\"Step 1\" \/>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div>\r\n\t\t\t\t\t\t<h3 class=\"bold f28 m-f20\">Create your account<\/h3>\r\n\t\t\t\t\t\t<p class=\"f22 m-f18\">\r\n\t\t\t\t\t\t\tSet up your access within minutes and choose between 5, 10 or 20 units. The cost per counselling unit (50 minutes) is \u20ac&nbsp;89.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<!-- Schritt 2 -->\r\n\t\t\t\t<div class=\"ablauf-item\">\r\n\t\t\t\t\t<div class=\"ablauf-icon\">\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/12\/icon_step_2.svg\" alt=\"Step 2\" \/>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div>\r\n\t\t\t\t\t\t<h3 class=\"bold f28 m-f20\">Share your invitation link<\/h3>\r\n\t\t\t\t\t\t<p class=\"f22 m-f18\">\r\n\t\t\t\t\t\t\tInvite members via a link. Available units can be used immediately and anonymously.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<!-- Schritt 3 -->\r\n\t\t\t\t<div class=\"ablauf-item\">\r\n\t\t\t\t\t<div class=\"ablauf-icon\">\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/12\/icon_step_3.svg\" alt=\"Step 3\" \/>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div>\r\n\t\t\t\t\t\t<h3 class=\"bold f28 m-f20\">Stay in control<\/h3>\r\n\t\t\t\t\t\t<p class=\"f22 m-f18\">\r\n\t\t\t\t\t\t\tManage your balance, invite additional members or define counselling limits.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<div class=\"top-20\">\r\n\t\t\t\t<div class=\"cta-dropdown\">\r\n\t\t\t\t\t<button type=\"button\" class=\"btn btn-green bold f18 cta-dropdown-trigger\">\r\n\t\t\t\t\t\tCreate account \u25be\r\n\t\t\t\t\t<\/button>\r\n\t\t\t\t\t<div class=\"cta-dropdown-menu\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/web.instahelp.me\/#s:+\/family\" target=\"_blank\" rel=\"noopener\">Family<\/a>\r\n\t\t\t\t\t\t<a href=\"https:\/\/web.instahelp.me\/#s:+\/society\" target=\"_blank\" rel=\"noopener\">Organisation<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t<hr class=\"divider bottom-100 m-bottom-20\" \/>\r\n\t<\/div>\r\n<\/section>\r\n\r\n\r\n<!-- ZIELGRUPPEN \u2013 F\u00dcR WEN? -->\r\n<section>\r\n\t<div class=\"grid-container\">\r\n\t\t<hr class=\"divider bottom-100 m-bottom-20\" \/>\r\n\t\t<div class=\"grid-90 prefix-5 suffix-5\">\r\n\t\t\t<h2 class=\"bold f38 m-f24 small-line-height bottom-20 text-center\">\r\n\t\t\t\t<span class=\"green-underline bold\">Ideal for:<\/span>\r\n\t\t\t<\/h2>\r\n\t\t\t<p class=\"f20 m-f16 bottom-50 m-bottom-30 text-center\">\r\n\t\t\t\tWhether family, club or NGO \u2013 strengthen the mental well-being of your group.\r\n\t\t\t<\/p>\r\n\t\t\t<div class=\"zielgruppen-grid\">\r\n\t\t\t\t<!-- Familien -->\r\n\t\t\t\t<div class=\"zielgruppen-card\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/instahelp.me\/wp-content\/uploads\/2026\/02\/insta_for_families.jpg\" srcset=\"\/wp-content\/uploads\/2026\/02\/insta_for_families.jpg 1x, \/wp-content\/uploads\/2026\/02\/insta_for_families@2x.jpg 2x\" alt=\"Families\" \/>\r\n\t\t\t\t\t<h3 class=\"bold f24 m-f20 bottom-20\">Families<\/h3>\r\n\t\t\t\t\t<a href=\"https:\/\/web.instahelp.me\/#s:+\/family\" class=\"btn btn-green bold f18\" target=\"_blank\" rel=\"noopener\">\r\n\t\t\t\t\t\tStart now\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<!-- Vereine -->\r\n\t\t\t\t<div class=\"zielgruppen-card\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/instahelp.me\/wp-content\/uploads\/2026\/02\/insta_for_association.jpg\" srcset=\"\/wp-content\/uploads\/2026\/02\/insta_for_association.jpg 1x, \/wp-content\/uploads\/2026\/02\/insta_for_association@2x.jpg 2x\" alt=\"Clubs and Associations\" \/>\r\n\t\t\t\t\t<h3 class=\"bold f24 m-f20 bottom-20\">Clubs &amp; associations<\/h3>\r\n\t\t\t\t\t<a href=\"https:\/\/web.instahelp.me\/#s:+\/society\" class=\"btn btn-green bold f18\" target=\"_blank\" rel=\"noopener\">\r\n\t\t\t\t\t\tStart now\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<!-- NGOs -->\r\n\t\t\t\t<div class=\"zielgruppen-card\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/instahelp.me\/wp-content\/uploads\/2026\/02\/insta_for_ngo.jpg\" srcset=\"\/wp-content\/uploads\/2026\/02\/insta_for_ngo.jpg 1x, \/wp-content\/uploads\/2026\/02\/insta_for_ngo@2x.jpg 2x\" alt=\"NGOs\" \/>\r\n\t\t\t\t\t<h3 class=\"bold f24 m-f20 bottom-20\">NGOs<\/h3>\r\n\t\t\t\t\t<a href=\"https:\/\/web.instahelp.me\/#s:+\/society\" class=\"btn btn-green bold f18\" target=\"_blank\" rel=\"noopener\">\r\n\t\t\t\t\t\tStart now\r\n\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t<hr class=\"divider bottom-100 m-bottom-20\" \/>\r\n\t<\/div>\r\n<\/section>\r\n\r\n\r\n<!-- BERATUNG SECTION -->\r\n<div class=\"light-green-background\">\r\n\t<div class=\"grid-container\">\r\n\t\t<hr class=\"divider bottom-40 m-bottom-20\" \/>\r\n\t\t<div class=\"grid-80 prefix-10 suffix-10\">\r\n\t\t\t<h2 class=\"bold f38 m-f24 ultradark-green small-line-height bottom-40 m-bottom-20 text-center\">\r\n\t\t\t\tPsychological online counselling. <br class=\"hide-on-mobile\">\r\n\t\t\t\t<span class=\"green-underline bold\">By people, for people.<\/span>\r\n\t\t\t<\/h2>\r\n\t\t\t<p class=\"f20 m-f16 bottom-40 m-bottom-20 text-center ultradark-green\">\r\n\t\t\t\tInstahelp is a leading platform for psychological online counselling and therapy in the German-speaking region.\r\n\t\t\t<\/p>\r\n\t\t<\/div>\r\n\t\t<div class=\"grid-100\">\r\n\t\t\t<div class=\"beratung-wrap\">\r\n\t\t\t\t<div class=\"beratung-item\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/12\/icon_chat.svg\" alt=\"\" class=\"beratung-icon\" \/>\r\n\t\t\t\t\t<div>\r\n\t\t\t\t\t\t<h3 class=\"f24 m-f20 bold bottom-10\">\r\n\t\t\t\t\t\t\t<span class=\"green-underline bold\">No waiting times<\/span>\r\n\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t<p class=\"f20 m-f16 bottom-20\">\r\n\t\t\t\t\t\t\tInitial contact and appointment scheduling typically within 24 hours.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"beratung-item\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/12\/icon_secure.svg\" alt=\"\" class=\"beratung-icon\" \/>\r\n\t\t\t\t\t<div>\r\n\t\t\t\t\t\t<h3 class=\"f22 m-f20 bold bottom-10\">\r\n\t\t\t\t\t\t\t<span class=\"green-underline bold\">Confidential &amp; secure<\/span>\r\n\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t<p class=\"f20 m-f16 bottom-20\">\r\n\t\t\t\t\t\t\tAll sessions are end-to-end encrypted and can be used anonymously if desired.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"beratung-item\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/12\/icon_individual.svg\" alt=\"\" class=\"beratung-icon\" \/>\r\n\t\t\t\t\t<div>\r\n\t\t\t\t\t\t<h3 class=\"f22 m-f20 bold bottom-10\">\r\n\t\t\t\t\t\t\t<span class=\"green-underline bold\">Flexible &amp; personalised<\/span>\r\n\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t<p class=\"f20 m-f16 bottom-20\">\r\n\t\t\t\t\t\t\tFind the right support from over 350 psychologists, with no long-term commitment.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t<hr class=\"divider bottom-40 m-bottom-30\" \/>\r\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n<!-- FAQ SECTION -->\r\n<section>\r\n\t<div class=\"grid-container\">\r\n\t\t<hr class=\"divider bottom-100 m-bottom-20\" \/>\r\n\t\t<div class=\"grid-70 prefix-15 suffix-15\">\r\n\t\t\t<h2 class=\"bold f38 m-f24 small-line-height bottom-50 m-bottom-30 text-center\">\r\n\t\t\t\t<span class=\"green-underline bold\">Frequently asked questions<\/span>\r\n\t\t\t<\/h2>\r\n\r\n\t\t\t<!-- FAQ 1 -->\r\n\t\t\t<div class=\"faq-item\">\r\n\t\t\t\t<div class=\"faq-question\" >\r\n\t\t\t\t\t<h3 class=\"bold f22 m-f18\">Are members anonymous during counselling?<\/h3>\r\n\t\t\t\t\t<span class=\"faq-toggle\">+<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"faq-answer\">\r\n\t\t\t\t\t<div class=\"faq-answer-inner\">\r\n\t\t\t\t\t\t<p class=\"f18 m-f16\">\r\n\t\t\t\t\t\t\tYes. Counselling is confidential and end-to-end encrypted. Neither Instahelp nor account administrators have access to session content. Your dashboard only displays anonymised usage information.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\t<!-- FAQ 2 -->\r\n\t\t\t<div class=\"faq-item\">\r\n\t\t\t\t<div class=\"faq-question\" >\r\n\t\t\t\t\t<h3 class=\"bold f22 m-f18\">How many people can I invite?<\/h3>\r\n\t\t\t\t\t<span class=\"faq-toggle\">+<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"faq-answer\">\r\n\t\t\t\t\t<div class=\"faq-answer-inner\">\r\n\t\t\t\t\t\t<p class=\"f18 m-f16\">\r\n\t\t\t\t\t\t\tYou may invite as many members as you wish. Counselling can be used as long as units are available.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\t<!-- FAQ 3 -->\r\n\t\t\t<div class=\"faq-item\">\r\n\t\t\t\t<div class=\"faq-question\" >\r\n\t\t\t\t\t<h3 class=\"bold f22 m-f18\">Can I set counselling limits for members?<\/h3>\r\n\t\t\t\t\t<span class=\"faq-toggle\">+<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"faq-answer\">\r\n\t\t\t\t\t<div class=\"faq-answer-inner\">\r\n\t\t\t\t\t\t<p class=\"f18 m-f16\">\r\n\t\t\t\t\t\t\tYes. You can define an annual usage limit per member within your dashboard.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\t<!-- FAQ 4 -->\r\n\t\t\t<div class=\"faq-item\">\r\n\t\t\t\t<div class=\"faq-question\" >\r\n\t\t\t\t\t<h3 class=\"bold f22 m-f18\">How does billing work and which payment methods are available?<\/h3>\r\n\t\t\t\t\t<span class=\"faq-toggle\">+<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"faq-answer\">\r\n\t\t\t\t\t<div class=\"faq-answer-inner\">\r\n\t\t\t\t\t\t<p class=\"f18 m-f16\">\r\n\t\t\t\t\t\t\tUnits can be purchased manually or reloaded automatically once your balance falls below a defined threshold. A minimum purchase of 5 units applies.\r\n\t\t\t\t\t\t\t<br><br>\r\n\t\t\t\t\t\t\tPayments are currently available via credit card or PayPal.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\t<!-- FAQ 5 -->\r\n\t\t\t<div class=\"faq-item\">\r\n\t\t\t\t<div class=\"faq-question\" >\r\n\t\t\t\t\t<h3 class=\"bold f22 m-f18\">Is there a minimum contract duration?<\/h3>\r\n\t\t\t\t\t<span class=\"faq-toggle\">+<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"faq-answer\">\r\n\t\t\t\t\t<div class=\"faq-answer-inner\">\r\n\t\t\t\t\t\t<p class=\"f18 m-f16\">\r\n\t\t\t\t\t\t\tNo. You decide when and how many units you purchase. There is no subscription requirement.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t\t<!-- FAQ 6 -->\r\n\t\t\t<div class=\"faq-item\">\r\n\t\t\t\t<div class=\"faq-question\" >\r\n\t\t\t\t\t<h3 class=\"bold f22 m-f18\">How do members access the available units?<\/h3>\r\n\t\t\t\t\t<span class=\"faq-toggle\">+<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"faq-answer\">\r\n\t\t\t\t\t<div class=\"faq-answer-inner\">\r\n\t\t\t\t\t\t<p class=\"f18 m-f16\">\r\n\t\t\t\t\t\t\tEach member creates their own account. Registration via your invitation link enables them to use the units you provide, free of charge.\r\n\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\t\t<\/div>\r\n\t\t<hr class=\"divider bottom-100 m-bottom-20\" \/>\r\n\t<\/div>\r\n<\/section>\r\n\r\n\r\n<!-- VERWEIS AUF WEITERE ANGEBOTE -->\r\n<div class=\"light-green-background\">\r\n\t<div class=\"grid-container\">\r\n\t\t<hr class=\"divider bottom-40 m-bottom-20\" \/>\r\n\t\t<div class=\"grid-80 prefix-10 suffix-10\">\r\n\t\t\t<h2 class=\"bold f38 m-f24 small-line-height bottom-40 m-bottom-20 text-center\">\r\n\t\t\t\t<span class=\"green-underline bold\">You might also be interested in:<\/span>\r\n\t\t\t<\/h2>\r\n\t\t\t<div class=\"verweis-grid\">\r\n\t\t\t\t<div class=\"verweis-card\">\r\n\t\t\t\t\t<h3 class=\"bold f22 m-f20 bottom-10\">Looking for a solution for your company?<\/h3>\r\n\t\t\t\t\t<p class=\"f18 m-f16\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/instahelp.me\/en\/business\/\" class=\"underline bold green\">Discover Instahelp for Business &rarr;<\/a>\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"verweis-card\">\r\n\t\t\t\t\t<h3 class=\"bold f22 m-f20 bottom-10\">Would you like to give psychological support as a gift?<\/h3>\r\n\t\t\t\t\t<p class=\"f18 m-f16\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/instahelp.me\/en\/voucher\/\" class=\"underline bold green\">Discover Instahelp Vouchers &rarr;<\/a>\r\n\t\t\t\t\t<\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t<hr class=\"divider bottom-40 m-bottom-30\" \/>\r\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n<script type=\"text\/javascript\">\r\n\twindow.addEventListener(\"DOMContentLoaded\", function() {\r\n\t\t\/\/ FAQ Accordion\r\n\t\tdocument.querySelectorAll('.faq-question').forEach(function(question) {\r\n\t\t\tquestion.addEventListener('click', function() {\r\n\t\t\t\tvar parentItem = this.parentElement;\r\n\t\t\t\tvar isActive = parentItem.classList.contains('active');\r\n\r\n\t\t\t\tdocument.querySelectorAll('.faq-item').forEach(function(item) {\r\n\t\t\t\t\titem.classList.remove('active');\r\n\t\t\t\t});\r\n\r\n\t\t\t\tif (!isActive) {\r\n\t\t\t\t\tparentItem.classList.add('active');\r\n\t\t\t\t}\r\n\t\t\t});\r\n\t\t});\r\n\r\n\t\t\/\/ CTA Dropdown\r\n\t\tdocument.querySelectorAll('.cta-dropdown-trigger').forEach(function(trigger) {\r\n\t\t\ttrigger.addEventListener('click', function(e) {\r\n\t\t\t\te.stopPropagation();\r\n\t\t\t\tvar dropdown = this.closest('.cta-dropdown');\r\n\t\t\t\tvar wasOpen = dropdown.classList.contains('open');\r\n\r\n\t\t\t\tdocument.querySelectorAll('.cta-dropdown').forEach(function(d) {\r\n\t\t\t\t\td.classList.remove('open');\r\n\t\t\t\t});\r\n\r\n\t\t\t\tif (!wasOpen) {\r\n\t\t\t\t\tdropdown.classList.add('open');\r\n\t\t\t\t}\r\n\t\t\t});\r\n\t\t});\r\n\r\n\t\tdocument.addEventListener('click', function() {\r\n\t\t\tdocument.querySelectorAll('.cta-dropdown').forEach(function(d) {\r\n\t\t\t\td.classList.remove('open');\r\n\t\t\t});\r\n\t\t});\r\n\t});\r\n<\/script>","protected":false},"excerpt":{"rendered":"Strengthening mental well-being together. Simply organised. Enable your family, club or NGO to access professional psychological online counselling with Instahelp. Manage your budget centrally through your personal dashboard while ensuring full confidentiality through anonymised data. Create account \u25be Family Organisation Your benefits with Instahelp for Groups Centralised management Purchase counselling units for your entire family","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-36278","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mental Health Support for Families, NGOs &amp; Clubs<\/title>\n<meta name=\"description\" content=\"Strengthen your community&#039;s well-being with Instahelp. Easy online counselling for NGOs, clubs, and families. Centralized budget, full anonymity, and no fixed fees.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/instahelp.me\/en\/wp-json\/wp\/v2\/pages\/36278\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mental Health Support for Families, NGOs &amp; Clubs\" \/>\n<meta property=\"og:description\" content=\"Strengthen your community&#039;s well-being with Instahelp. Easy online counselling for NGOs, clubs, and families. 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