MMag. Janina Pollak

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Janina is really patient and open to hear my issues before offering her feedback and observations. Her observations are very insightful to me and I am becoming more self aware. This in turn , i notice, has helped me make really good improvements with my Issues. Already in the first few sessions she was able to pin point me to some core topics that have boosted my path to recovery - I feel I have gained more momentum than what i originally expected when I first decided to use Instahelp. I also find that I feel safe and assured of her time and help - i.e. Her availability for her patients - she gladly proposes session times that are suited to my routines.

I am very satisfied with my counselor and wish to come back to her after a short break apart from a couple of technical issues found process excellent and would recommend it. The technical issue was the inability for the site to take a long text there seem to be some issue that over a few paragraphs it would stop recording but you didn't know about that until you push the send button and only a portion of the script would be sent