Instahelp ist immer und überall verfügbar




Many users prefer online counselling at Instahelp to an appointment in person at a practice. Often improvements become apparent after just a few weeks.


Our certified and experienced Instahelp online psychologists give you support through scientifically well-founded and efficient counselling methods.


Online counselling at Instahelp costs considerably less than face-to-face therapy at a practice. What’s more, there’s a choice of several payment models.


Chat with your psychologist when and where you wish. Whether on the computer or smartphone, without an appointment or while you’re travelling.


Your messages are only accessible to you and your psychologist. We encrypt and store your conversations using the very latest security mechanisms.

No taboo

Some 50% of our users would never have engaged in counselling if it had not been 100% anonymous and confidential. For this, online counselling at Instahelp is ideal.

Our payment models

Egal, ob Sie lieber Termine vereinbaren oder flexibel bleiben wollen: Wir bieten Bezahlmodelle, die Ihren Bedürfnissen entsprechen und leistbar für Sie sind.
most popular
Standard counselling
£ 49/week
3-4 messages from your psychologist per week or 30 minutes’ live chat (text, audio, video)
most popular
Intensive counselling
£ 69/week
5-6 messages from your psychologist per week or 50 minutes’ live chat (text, audio, video)


Will the costs be paid by the health insurance fund?

No, but many users find that Instahelp is more affordable than therapy subsidised by a health insurance fund.

Can I have a free trial of Instahelp?

Eine kostenlose Beratung bieten wir nicht an, jedoch bieten wir eine erste verbilligte Beratungswoche ab € 49 an.


How can I cancel?

You can discontinue counselling anytime. Ending counselling can be done with just one click in the Instahelp Settings.

Can I also suspend counselling?

Yes, counselling can be interrupted anytime and resumed later with the same psychologist.

Just a few steps to individual counselling for you

Free initial talk
Chat live with an Instahelp coach who explains to you how online counselling works and answers any related questions you may have.
Select a payment model
We offer three different payment models. If you have any questions about them, please ask during the initial talk.
Select a psychologist
A psychologist will be suggested who precisely matches your personal situation and expectations.
Start your counselling
You will now be connected with your selected psychologist. They are there for you, supporting you in finding a solution to your problem.