Privacy information – Cookies
of Insta Communications GmbH
Münzgrabenstraße 92/4, 8010 Graz
for the use of the
Instahelp platform (https://instahelp.me)
Status: [July 2023]
Contents
General information
Cookies
Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a distinctive string of characters that enables the browser to be uniquely identified when the website is accessed again. Cookies that are already on the computer can be deleted at any time. You can find the procedure for doing so in your browser instructions (under “Help” in the browser menu).
We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.
Advertising, Remarketing
If you allow the use of all cookies, this website will also use third party cookies to target individuals with remarketing campaigns via online advertising on the advertising network.
Instahelp Cookies
Instahelp Offers use the following types of cookies:
- Necessary cookies (functional cookies)
These cookies are necessary to ensure the technical operation and basic functions of our website. This type of cookie is used, among other things, to save your selection via the cookies activated using cookie banners. - Marketing cookies (to improve and control advertising activities and for statistical purposes)
This cookie helps us to understand how visitors interact with our website and to set targeted advertising activities. Information is only collected and analysed anonymously. This gives us valuable insights to optimise the website and our product range. - Third-party cookies, insofar as third-party media content is integrated, for example when playing YouTube videos
Necessary Cookies
Below we list the necessary (functional) cookies used by Instahelp.
Cookie-Name: Referrer Purpose: This cookie is used to measure the success of marketing measures and enables the allocation to the source page of the advertisement. Application: instahelp.me Period of validity: 3 months
Cookie-Name: ihCookie
Purpose: Saves whether a selection has been made on the privacy information banner so that it is no longer displayed.
Application: instahelp.me
Period of validity: 12 months
Cookie-Name: partner Purpose: Used to display additional information to guide users correctly. Cooperation partners provide additional content on our website. Application: instahelp.me Period of validity: 30 days
Cookie-Name: locale Purpose: Saves the selected language when manually changing the display language in the Instahelp web application. Application: web.instahelp.me Period of validity: 10 years
↑ Back to topMarketing Cookies
The marketing cookies described below are only used and set on the basis of your consent.
Cookie-Name: _ga_D1GJZDR4DW Purpose: Contains a randomly generated user ID. Based on this ID, Google Analytics can recognise returning users on this website and merge the data from previous visits. Application: instahelp.me Period of validity: 90 days
Cookie-Name: _gid Purpose: Contains a randomly generated user ID. Based on this ID, Google Analytics can recognise returning users on this website and merge the data from previous visits. Application: instahelp.me Period of validity: 24 hours
Cookie-Name: _gat_UA-68474442-1 Purpose: Certain data is only sent to Google Analytics a maximum of once per minute. The cookie has a lifetime of one minute. As long as it is set, certain data transmissions are prevented. Application: instahelp.me Period of validity: 1 minute
Cookie-Name: _gcl_au Purpose: Used by Google AdSense to experiment with advertising efficiency on websites that use their services. Application: instahelp.me Period of validity: 90 days
Cookie-Name: _gcl_aw Purpose: This cookie is set when a user arrives on the website by clicking on a Google ad. It contains information about which ad was clicked on, so that any successes generated, such as orders or contact requests, can be attributed to the ad. Application: instahelp.me Period of validity: 90 days
Cookie-Name: _fbp Purpose: Contains a randomly generated user ID and the time of the first visit. Using this ID, Facebook can recognise returning users on this website and merge the data from previous visits Application: instahelp.me Period of validity: 90 days
Cookie-Name: _fbc Purpose: This cookie is set when a user arrives at the website via a click on a Facebook ad. It contains information about which ad was clicked, so that successes generated, such as orders or contact requests, can be attributed to the ad. Application: instahelp.me Period of validity: 90 days
Cookie-Name: _uetsid Purpose: Contains a randomly generated session ID. Using this ID, Microsoft can record several individual actions (page views, clicks, orders, …) as a coherent session (a single website visit). Application: instahelp.me Period of validity: 24 hours
Cookie-Name: _uetvid
Purpose: Contains a randomly generated user ID. This ID allows Microsoft to recognise returning users on this website and to merge data from previous visits.
Application: instahelp.me
Period of validity: 390 days
Cookie-Name: ln_or
Purpose: Registers statistical data about visitors’ behaviour on the website. Used by LinkedIn for internal analysis.
Application: instahelp.me
Period of validity: 1 day
Third-party Cookies
This website uses Google Analytics to analyse how our visitors use the website. Cookies are used to collect information about your use of the website and transmit it to Google. Your IP address is only processed and stored anonymously. The data will also not be merged with other data from Google. You can deactivate the storage of cookies in your browser, but this may affect the functionality of the website. You also have the option to prevent the collection of your data by Google Analytics by downloading and installing the browser plugin available at the following link (https://tools.google.com/dlpage/gaoptout?hl=en).
You can find more information at: https://policies.google.com/privacy
Application: instahelp.me
Meta Platforms, Inc.
This website uses Meta Ads, an online marketing service provided by Meta Platform Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, to analyse how our visitors use the website and to display targeted ads for our products and services on Facebook and Instagram. Cookies and other technologies are used to collect information about your use of the website and transmit it to Meta. You have the option to deactivate the use of cookies in your browser, but this may affect the functionality of the website. You also have the option to prevent Meta Ads from using your data by using Meta Ads’ opt-out feature and setting your advertising preferences in your Facebook account.
You can find more information at: https://www.facebook.com/policy.php
Application: instahelp.me
Bing (Microsoft)
This website uses Bing Ads, an online marketing service provided by Microsoft Corporation, USA (“Microsoft”), to analyse how our visitors use the website and to display targeted advertisements for our products and services on other websites. Cookies are used to collect information about your use of the website and transfer it to Microsoft. You have the option to deactivate the use of cookies in your browser, but this may affect the functionality of the website. You also have the option to prevent Bing Ads from using your data by using the Bing Ads opt-out feature.
You can find more information at: https://privacy.microsoft.com/en/privacystatement
Application: instahelp.me
This website uses LinkedIn Ads, an online marketing service provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Park, Dublin 2, Ireland (“LinkedIn”), to analyse how our visitors use the website and to display targeted advertisements for our products and services on LinkedIn and other websites. Cookies and other technologies are used to collect information about your use of the website and transmit it to LinkedIn. You have the option to deactivate the use of cookies in your browser, but this may affect the functionality of the website. You also have the option to prevent the use of your data by LinkedIn Ads by using the opt-out function of LinkedIn Ads and setting your advertising preferences in your LinkedIn account.
You can find more information at: https://www.linkedin.com/legal/privacy-policy
Application: instahelp.me
YouTube
This website uses YouTube, an online video portal of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), to embed videos and thus provide you with additional content. When you visit a page with embedded videos and launch them by clicking on them, a connection to YouTube’s servers is established. In the process, information about the pages you visit is transmitted to the YouTube server. If you are logged into your YouTube account, you enable YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
You can find more information at: https://policies.google.com/privacy
Application: instahelp.me
How can you reach us?
You can reach our Data Protection Officer at:
x-tention Informationstechnologie GmbH
Römerstraße 80A
4600 Wels
E-Mail: service.datenschutz@x-tention.com
Münzgrabenstrasse 92/4, A-8010 Graz
Firmenbuchnr.: 438999m LG für ZRS Graz
Tel: +43 316 22 84 09
E-Mail: contact@instahelp.me
Web: https://instahelp.me
Privacy Policy: https://instahelp.me/en/privacy
UID-Nr.: ATU69838517
DVR-Nr.: 4014941
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