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Instahelp

Welcome to our press section!

For press inquiries, expert interviews on current topics, and further information about Instahelp, we look forward to hearing from you.

About Us

Instahelp, the platform for online therapy and psychological counselling

Instahelp calls for mental health for all. Founded in 2015, this European platform for online therapy and psychological counselling offers a solution: easy, low-barrier access to over 400 highly qualified psychologists with no waiting time, featuring smart matching and an initial contact within 24 hours. Available via video call, phone call, or text chat – even in the evenings and on weekends. Instahelp supports its users with all aspects of life and has conducted approximately 450,000 counselling sessions to date.

In the business sector, more than 200 companies – including Allianz, Austrian Airlines, KPMG, and Pernod Ricard – rely on Instahelp’s HR solutions to integrate mental health into their corporate culture. Currently, the service is available free of charge and anonymously to over 300,000 employees as part of workplace health promotion programs. The platform has received multiple awards for its work, including the “Top Brand Corporate Health” award.

Over 450,000 counsellings conducted
Counselling in over 20 languages
Over 400 clinical and health psychologists
Represented in 5 countries

Instahelp in the press

Many different media outlets have already reported on Instahelp.

Faces and expertise for your publication

Instahelp CEO

Dr. Bernadette Frech

Dr. Bernadette Frech is the CEO of Instahelp, a member of the Austrian Startup Committee, a university lecturer, and a mother of three.

Mental health, emotions, and female entrepreneurship are three causes close to her heart that she is particularly passionate about.

At Instahelp, she combines all three of these topics by working as CEO since 2018 to promote easy, low-barrier access to professional support and an open approach to mental health.

Expert in psychological issues

Kerstin Schuller, M.A.

Kerstin Schuller, a clinical and health psychologist with over 11 years of professional experience, has been successfully providing online psychological counselling to clients at Instahelp for many years. In addition, she is actively involved in raising awareness at Instahelp.

She is an expert at conveying her professional knowledge and complex psychological topics in an understandable and accessible way through podcasts, TV, and newspapers.

Psychologist Kerstin Schuller, M.A.

Downloads and press materials

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