You can use Instahelp counselling via apps for smartphones, tablets, computers and all common browsers (Chrome, Firefox, Safari …). For registration you use your Instahelp account, which you create in the course of registration. In this way you can comfortably chat with your psychologist from home. In this way, we would like to give as many people as possible access to professional and individual counselling. Please note the differing requirements for counselling via text or audio and video.
Your devices must fulfil following requirements for the use of Instahelp (counselling via text chat):
Supported browsers:
– Firefox 40 or later
– Google Chrome 44 or later
– Internet Explorer 10 or later
– Microsoft Edge 20 or later
– Safari 7 or later
– Opera 32 or later
– Android Browser from Android 4.1
– iPhone, iPad Browser from iOS 9
Android app:
– Android 4.1 or later compatible Android smartphone or tablet
iPhone/iPad app:
– iOS 9 or later compatible iPhone or iPad
For counselling via audio or video chat you can use the following browsers (Windows, Mac, Linux, Android smartphones and Android tablets):
Browser
– Google Chrome 80 or later
– Firefox 75 or later
– Safari 13 or later
– Microsoft Edge 81 or later
– Opera 67 or later
Android and iPhone/iPad app
Additionally, audio and video functions are supported by the Instahelp app for Android (from Android version 5.0) and iPhone/iPad (from iOS Version 9).
No support (audio, video)
Following browsers offer
no support for counselling via audio and video chat
– Internet Explorer 11, 10, 9, 8, 7