The science behind Instahelp
Instahelp places the highest priority on high-quality online therapy and psychological counselling based
on effective methods of cognitive behavioral therapy.
Online therapy and psychological counselling at Instahelp are effective
The following data is based on information provided by Instahelp users. The first survey was conducted after three counselling sessions, and the second after six.
Our standard for the highest quality of counselling
Mental health is a sensitive topic. That's why Instahelp works only with the best.
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Quality you can count on
All psychologists at Instahelp combine in-depth training, several years of professional experience, and expertise in their respective counselling areas. Ongoing professional development and supervision ensure that your online therapy and psychological counselling always remain at the highest level and are based on the latest scientific research.
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The right expert for you
Our smart matching algorithm finds the perfect match for you in a matter of seconds. Science also shows that when there’s chemistry, progress happens faster and lasts longer.
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Strong scientific partners
For our research in the field of e-mental health, we work closely with partners such as the Fraunhofer Institute, Sigmund Freud PrivatUniversität in Vienna, and our scientific advisory board.
The effectiveness of online interventions has been confirmed on numerous occasions
Several studies confirm that people who seek psychological support online benefit just as much as those who seek traditional in-person counselling or therapy.
Icahn School of Medicine at Mount Sinai
"The effectiveness of psychological counseling is not determined by the setting (offline or online), but rather by the client's willingness to change and the relationship between the client and the psychologist."
The University of Texas at San Antonio
"Decades of research show that online psychological treatments are at least as effective as in-person therapy."
American Psychological Association
"Online psychological and psychotherapeutic treatments are an essential complement to modern health care."
Federal Ministry of Health
"Because the barrier to using online therapy is lower, people who otherwise would not seek help can find support—and, relatively speaking, this includes more men as well."
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Your frame, your choice
Whether it's a video call, a phone call, or a text chat: You choose whatever feels right for you. It's precisely this low-barrier, anonymous approach that creates the setting in which you can open up.
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Every step counts
You don't have to wait until things get "bad enough"– no problem is too small for us. Whether it's relationships, stress, or self-esteem, we take a preventive approach so that small issues don't turn into big ones.
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Your participation makes a difference
Cognitive behavioral therapy is one of the most thoroughly researched methods and is particularly effective, for example, in treating depression or anxiety – even online. It specifically replaces destructive thought patterns with healthy ones. You are a key part of this process: the more actively and openly you participate, the more successful the positive change will be. Your psychologist will guide you every step of the way.
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Stay safe on your journey
Your well-being is our top priority. In acute crises, Instahelp cannot provide immediate assistance – please contact one of the emergency hotlines. If your condition changes drastically during the session, your psychologist will discuss the next steps with you.
How online therapy & psychological counselling can reach their full potential
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An Alliance for Mental Health
Scientific and university partners
In the areas of quality management, concept development, and research.
Are you interested in a research collaboration with Instahelp?
Our research focuses on the effectiveness of online therapy and psychological counselling, as well as the unique aspects of communication technologies in a therapeutic setting. Interested in a research partnership? Feel free to share details about your project with us, and we’ll get in touch with you.