Whether you prefer to agree appointments or stay flexible, we offer payment models that match your needs whilst also being affordable for you. In addition, with all of our models you can take advantage of the 1st week of counselling at just £ 9.90.
1-2 messages from your psychologist per week or 20 minutes’ live chat (text, audio, video)
3-4 messages from your psychologist per week or 40 minutes’ live chat (text, audio, video)
5-6 messages from your psychologist per week or 60 minutes’ live chat (text, audio, video)
Will the costs be paid by the health insurance fund?
No, but many users find that Instahelp is more affordable than therapy subsidised by a health insurance fund.
Can I have a free trial of Instahelp?
We don’t offer counselling free of charge, but the price for the first week of counselling is just € 9.90 for all models.
How can I cancel?
You can discontinue counselling anytime. Ending counselling can be done with just one click in the Instahelp Settings.
Can I also suspend counselling?
Yes, counselling can be interrupted anytime and resumed later with the same psychologist.
Just a few steps to individual counselling for you
Free initial talk
Chat live with an Instahelp coach who explains to you how online counselling works and answers any related questions you may have.
Select a payment model
We offer three different payment models. If you have any questions about them, please ask during the initial talk.
Select a psychologist
A psychologist will be suggested who precisely matches your personal situation and expectations.
Start your counselling
You will now be connected with your selected psychologist. They are there for you, supporting you in finding a solution to your problem.