Instahelp ist immer und überall verfügbar

Advantages

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Efficient

Many users prefer online counselling at Instahelp to an appointment in person at a practice. Often improvements become apparent after just a few weeks.

Certified

Our certified and experienced Instahelp online psychologists give you support through scientifically well-founded and efficient counselling methods.

Affordable

Online counselling at Instahelp costs considerably less than face-to-face therapy at a practice. What’s more, there’s a choice of several payment models.

Convenient

Chat with your psychologist when and where you wish. Whether on the computer or smartphone, without an appointment or while you’re travelling.

Secure

Your messages are only accessible to you and your psychologist. We encrypt and store your conversations using the very latest security mechanisms.

No taboo

Some 50% of our users would never have engaged in counselling if it had not been 100% anonymous and confidential. For this, online counselling at Instahelp is ideal.


Our payment models

Whether you prefer to agree appointments or stay flexible, we offer payment models that match your needs whilst also being affordable for you. In addition, with all of our models you can take advantage of the
1st week of counselling at just £ 9.90.
Supportive counselling
£ 29/week
1-2 messages from your psychologist per week or 20 minutes’ live chat (text, audio, video)
most popular
Standard counselling
£ 49/week
3-4 messages from your psychologist per week or 40 minutes’ live chat (text, audio, video)
most popular
Intensive counselling
£ 69/week
5-6 messages from your psychologist per week or 60 minutes’ live chat (text, audio, video)


FAQ

Will the costs be paid by the health insurance fund?

No, but many users find that Instahelp is more affordable than therapy subsidised by a health insurance fund.
 

Can I have a free trial of Instahelp?

We don’t offer counselling free of charge, but the price for the first week of counselling is just € 9.90 for all models.

FAQ

How can I cancel?

You can discontinue counselling anytime. Ending counselling can be done with just one click in the Instahelp Settings.
 

Can I also suspend counselling?

Yes, counselling can be interrupted anytime and resumed later with the same psychologist.

Just a few steps to individual counselling for you

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Free initial talk
Chat live with an Instahelp coach who explains to you how online counselling works and answers any related questions you may have.
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Select a payment model
We offer three different payment models. If you have any questions about them, please ask during the initial talk.
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Select a psychologist
A psychologist will be suggested who precisely matches your personal situation and expectations.
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Start your counselling
You will now be connected with your selected psychologist. They are there for you, supporting you in finding a solution to your problem.