Instahelp is a brand of Insta Communications GmbH and was founded in 2015 with the vision of improving the quality of life of those seeking help by simplifying access to psychological counselling. Instahelp offers psychological online-support in real time, thereby offering a complement to the existing counselling system. Those seeking help have the possibility to contact professionally trained psychologists online and find solutions by means of chat-based communication. The focus is on preventive counselling and accompaniment to support individuals before problems might arise.
The Instahelp advisory board forms an essential part of our team and consists of experienced people from the realms of psychology and psychiatry. It guarantees for the quality of the service and drives Instahelp’s scientific development.
“Counselling in the ‘psychological field’ should present a minimal barrier to entry. As an online platform, Instahelp offers excellent prerequisites for the achievement of this goal. My personal motivation for supporting this project by being part of the board results from Instahelp’s internal commitment to the highest standards.”
Journalist and filmmaker
“Instahelp can contribute decisively to helping people find solutions to their psychological problems; individually, directly, on a securely well-founded technical basis, by means of individually tailored information and dialogue with trained psychologists. In this ways the advantages of the Web are seized instead of getting lost in Google’s jungle.”
Univ.-Prof. Dr. med. Kenneth Thau
University professor of psychiatry at the Medical University of Vienna, specialist in psychiatry and psycho-therapeutic medicine, psychotherapist.
“Online psychological care provision must fulfil the highest quality standards if it is to be used in a sensible way. As a member of the board it is my wish to support Instahelp in achieving this objective.”
O. Univ.-Prof. i. R. Dr. Klaus Ottomeyer
Social-psychologist and psychotherapist, chairman of and therapist at the Carinthian institution ASPIS, research and counselling point for victims of violence.
“In times when people tend to turn increasingly to the Internet and the new social media for – often questionable – advice regarding personal problems, the Instahelp initiative is an interesting project, offering technically solid psychological help with a minimal entry barrier and covering primarily clinical-psychological treatment and psychotherapy as well as medical care. Thus it also contributes to the prevention of psychological disorders.”
Instahelp has been nominated for the following prizes and awards:
National Award Digital Solutions 2017For the first time, the Federal Ministry of Science, Research and Economy (BMWFW) has awarded the National Award Digital Solutions. Eight products out of 91 submissions where nominated for the national award. https://www.bmwfw.gv.at/
HR Award 2016The HR Award is given to the most outstanding ideas, most innovative projects and most inspiring personalities in the HR branch. In 2016 Instahelp was nominated for it in the category “trends & innovation”. http://hraward.at