Psychological counselling & online therapy
No waiting time, confidential & anonymous.
Take time for yourself!
Find your online psychologist
Choose from over 350 experienced online psychologists
We support you in finding your perfect match.
Your selected online psychologist will contact you within 24 hours – start your counselling!
Find your online psychologist3 steps to online psychological therapy & counselling:
Matching
Answer a few questions and find the right psychologist for you.
Registration
Your psychologist will contact you via Instahelp in max. 24 hours.
Start your counselling
Arrange your first session with your psychologist. Choose from video, audio call or text chat.
No waiting time
Better bend than break – your psychologist will get back to you within 24 hours.
Confidential and flexible
No matter what it is: tell us via video, audio or text chat. Just as you feel most comfortable.
Qualitative
We set the highest standards on the quality of our psychological counselling & online therapy.
I do Instahelp, because …
Life is often a winding road. But you are not alone.
Talking to experienced psychologists will help you move forward – see what this path can look like with psychological counselling & online therapy:
Toto Wolff, Formula One
CEO & Team Principal Mercedes Motorsports
More than 85.000
satisfied customers already took advantage of counselling at Instahelp.
Our most popular topics in psychological counselling & online therapy
Psychological therapy or counselling online is individual and tailored to you: in a conversation with your online psychologist, you get to the bottom of your personal issue.
Relationship
Interpersonal relationships determine our lives. Whether in a partnership, between friends or within family – we help you through difficult times.
More about relationships
Depression
We are here for you! When a depressive mood clouds your view of what is important, we help you to regain your focus. At your own pace!
More about depression
Stress & Work
When the work-life balance looks easier for others, when difficult colleagues challenge you or when everything is just too much – we are there for you!
More about stress & workInstahelp: a game changer for companies
Mental stress in the workplace is on the rise – workplace health promotion for mental strength is more important than ever.
We look forward to your inquiry!
Online psychological therapy describes the treatment of clinical conditions by qualified clinical psychologists via synchronous video or audio calls – for example, depression or anxiety disorders.
At Instahelp, we currently offer online psychological therapy exclusively in Austria due to legal regulations.
In all other countries – as well as in Austria – Instahelp offers online psychological counselling. This is particularly suitable for stressful life situations, such as work-related stress, self-esteem and relationship issues, decision-making difficulties, or if you want to work on your mental health preventively.
Instahelp provides you with professional support for mental health issues – flexibly, securely and conveniently from home.
Learn more about how Instahelp works here.
Instahelp offers different counselling models. You decide how often and for how long you want to be in contact with your Instahelp psychologist. The first session with your psychologist costs €49. You can find detailed information here.
Since 1 January 2025, it has also been possible to apply to Austrian statutory health insurance funds (ÖGK, SVS, BVAEB) to apply for a cost subsidy for online psychological therapy. You can find the requirements and details here or directly from your health insurance provider.
In Germany, too, discussions are currently underway with health insurance providers about possible cost subsidies.
If you have any questions, our support team will be happy to help you at any time: support@instahelp.me
There are two ways to start online therapy or psychological counselling with Instahelp:
- Find a psychologist with our matching service
Use our matching process to find the right Instahelp psychologist for your needs in just a few clicks. - Select a psychologist from the directory
Or select your preferred psychologist at Instahelp here.
After registering and paying, you will be connected directly to your selected psychologist in your counselling room. You will receive all notifications by email and directly in the Instahelp app.
Instahelp’s online psychological therapy and counselling services are flexibly tailored to your needs. You can choose how you would like to talk to your psychologist.
You have the following options:
- Video calls: If you wish, you can activate video calls during your therapy or counselling sessions with Instahelp so that you and your psychologist can see each other. This is the closest thing to traditional face-to-face counselling or therapy.
- Audio calls: Would you prefer to remain anonymous? Then you can also use the Instahelp app to talk via audio only via an online phone call – without video and without giving your phone number.
- Text chat: Between video/audio calls, you can write to your psychologist at any time via your secure counselling room. For example, to make appointments, ask quick questions or exchange content or documents.
Your security and the protection of your data are our top priority. Instahelp follows strict data protection guidelines and uses state-of-the-art encryption technologies to ensure that your conversations, chats and all personal data remain secure and private. All content from your counselling or therapy sessions remains between you and your psychologist – guaranteed. You can find more information on this topic here.