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Instahelp

Strengthening mental health together. Simply organized.

Give your family, your club, or your
NGO easy access to psychological
online counselling through Instahelp - with centralized budget management in your own dashboard and anonymized data.

Your benefits with Instahelp for groups

Central administration

You're purchasing units for your entire family or organization.

Anonymous & secure

Your members use the counselling service discreetly. You can view anonymized usage data, but you will never see any private content.

Reasonable costs

No base fee, no fixed costs. You only pay for the counselling sessions you provide for your group.

Full flexibility

Top up units manually or use the auto-recharge feature.

Here's how it works - in 3 simple steps

  1. 1.

    Create an account

    Create your account in just a few minutes and choose between 5, 10, and 20 sessions. The cost per counselling session (50 minutes) is €89.

  2. 2.

    Send an invitation link

    Invite your members via a link. They can start using the available sessions right away, anonymously.

  3. 3.

    Stay on top of things

    Manage your balance, invite new members, or set counselling limits.

Online psychological counselling – By people, for people.

Instahelp is the leading platform for online therapy and psychological counselling in German-speaking countries.

No waiting

Initial contact and appointment scheduling within 24 hours - no long waits.

Confidential and secure

All sessions are end-to-end encrypted and, if desired, completely anonymous.

Flexible and personalized

Find the right support from among more than 400 psychologists - with no strings attached.

Frequently ssked questions

Yes. The counselling sessions are confidential and end-to-end encrypted. This means that neither Instahelp nor you, as the admin, have access to the content of the conversations. In your dashboard, you’ll see an overview of your members (anonymized) and the number of sessions used.

You can invite as many people as you like using your link. They can use the counselling service as long as there are sessions available in the account.

You can set a limit on the number of sessions per member per year through your dashboard. This ensures that all members can use the same number of counselling sessions.

Units can be purchased manually or reloaded automatically once your balance falls below a defined threshold. A minimum purchase of 5 units applies.

Payments are currently available via credit card or PayPal.

No, you decide for yourself when and how many units to buy. There's no subscription commitment.

Each member creates their own account. By registering or logging in through the link you shared, you allow them to use sessions for free. As long as sessions are available or the counselling limit you set has not been reached, they can receive counselling.

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