Your selected online psychologist will contact you within 24 hours – start your counselling or online therapy!
Find your online psychologistAnswer a few questions and find the right psychologist for you.
Your psychologist will contact you via Instahelp in max. 24 hours.
Arrange your first session with your psychologist. Choose from video, audio call or text chat.
Better bend than break – your psychologist will get back to you within 24 hours.
No matter what it is: tell us via video, audio or text chat. Just as you feel most comfortable.
We set the highest standards on the quality of our psychological counselling & online therapy.
Life is often a winding road. But you are not alone.
Talking to experienced psychologists will help you move forward – see what this path can look like with psychological counselling & online therapy:
Psychological therapy or counselling online is individual and tailored to you: in a conversation with your online psychologist, you get to the bottom of your personal issue.
Interpersonal relationships determine our lives. Whether in a partnership, between friends or within family – we help you through difficult times.
More about relationshipsWe are here for you! When a depressive mood clouds your view of what is important, we help you to regain your focus. At your own pace!
More about depressionWhen the work-life balance looks easier for others, when difficult colleagues challenge you or when everything is just too much – we are there for you!
More about stress & work
Mental stress in the workplace is on the rise – workplace health promotion for mental strength is more important than ever.
We look forward to your inquiry!
Yes, at Instahelp you can use either online therapy or online psychological counselling, depending on your country. At the moment, we offer online therapy exclusively in Austria. In all other countries, as well as in Austria, online psychological counselling is available.
Online therapy and psychological counselling can help with mental health challenges such as stress, anxieties, depressive mood, relationship issues, emotional challenges or difficult phases in life. They can also be useful while you are waiting for a psychotherapy place, if a low-threshold start feels easier for you, or if you would like additional psychological support alongside an existing psychotherapy treatment.
Online therapy describes psychological treatment and support for clinically relevant complaints, for example depression, anxiety disorders or other mental health challenges. It takes place online via video or audio calls with qualified clinical psychologists.
Online therapy is suitable for people with a psychological diagnosis or specific clinically relevant complaints who are looking for professional therapeutic support quickly, flexibly and independently of location.
Depending on your concerns and personal situation, online therapy can be an alternative to in-person psychotherapy or can be used alongside existing treatment.
You can start your online therapy or psychological counselling at Instahelp directly via our matching process or through our directory. There, you choose a suitable psychologist. After registration and payment, you will be connected with your selected psychologist. Initial contact takes place within a maximum of 24 hours.
The sessions take place in a secure digital counselling room via video call or audio call. You can also send text messages at any time. This makes psychological support flexible and easy to integrate into your daily life. You can find more information here: How online therapy & counselling works at Instahelp.
The initial session at Instahelp costs € 49. Further costs depend on the counselling model you choose. Payment is made per session, with no subscription required.
Depending on your insurance or partner programme, full or partial reimbursement may be possible. You can find detailed information about prices, reimbursements and insurance on our prices page.
YYes, online therapy and online psychological counselling at Instahelp are trustworthy and secure. Data protection, confidentiality and the protection of personal data are top priorities. Instahelp uses modern encryption technologies to ensure that sessions, chats and personal information remain protected. Everything you share in your counselling or therapy stays confidential between you and your psychologist. Learn more about privacy at Instahelp.